Managed Services
Establishing a competitive edge has become the number-one priority in an era of fast technical innovation and ever-increasing business expansion. In this intensely competitive world, the continuous functioning of corporate operations has emerged as a fundamental requirement.
However, managing all aspects of an organization’s operations is not always feasible, since innovation and speed of delivery take prominence. This is where the concept of Managed Services comes into play, providing third-party assistance to organisations attempting to ensure continuous business continuity.
Managed Services, also known as Managed IT Services, are provided by Sysgrate under the Managed Service Provider (MSP) Model, in which we accept responsibility for managing some or all of your IT requirements. These services can be obtained on a case-by-case basis, for short-term needs, or through long-term contractual arrangements.
Companies may outsource a wide range of IT requirements, including infrastructure, applications, security, and maintenance.
Our Levels of Managed Services Offerings
Low Level MSPs
Medium Level MSPs
High Level MSPs
Sysgrate can provide a wide choice of managed service offerings across all three areas.
AMS (Application Management and Support)
Management of an application portfolio is no longer a difficult task. Our AMS services provide predictability, increased speed and efficiency, constant visibility, and monitoring. The services offered include "Modernization," "Customization," "Enterprise Integration," and "Development and Maintenance."
Security Management Services
Maintaining a strong IT security posture is critical for corporate success in the digital age. Luckily, this concern is addressed by our Managed Security Services, which supervise essential functions like as security monitoring, threat detection and response, and compliance management.
Networks and Infrastructure
Forget about internet connectivity concerns. We handle all network-related responsibilities, from setting up connections to managing them and preparing the underlying infrastructure.
Cloud Managed Services
Storage, networks, operating systems, tools, and applications that operate on top of the infrastructure are all managed by our cloud managed services. Each organisation ultimately decides whether to outsource or keep these services in-house.