Welcome to Sysgrate, a leading provider of Avaya solutions and services.
Delivering Exceptional Experiences Through Innovation
The Avaya Experience Platform or AXP is all about helping organizations create effortless customer and employee experiences with a hassle-free, always-on customer experience solution.
Avaya , the global leader in enterprise collaboration and contact centre technology, has provided innovative solutions like Avaya Experience Platform, Avaya Aura, Avaya IP Office, Avaya Contact Center Select, Avaya Contact Center Elite that enable organizations to achieve seamless, efficient, and cost-effective communication experiences. This transformative path of AXP is exponentially enhanced by Sysgrate, an Avaya authorized and certified partner. Sysgrate is a trusted facilitator for companies wishing to realize the full potential of Avaya technology, with a steadfast dedication to quality and in-depth knowledge of Avaya's product line.
Avaya is widely regarded as a pioneer in the field of communication technology. Avaya has been at the forefront of pushing beyond the limits of innovation to create solutions like the AXP that bridge the gap between technology and humans. Whether you’re a company, a call centre, or a developing business, Avaya has a wide range of solutions to meet your unique communication requirements.
Sysgrate proudly has the Avaya authorized and certified partner badge. This honor reflects our ongoing dedication to quality, in-depth understanding of Avaya’s product line, and ability to provide exceptional client experiences. We understand that choosing the right communication technology is a critical decision for businesses, and as your trusted partner, we are ready to guide you through the process, ensuring that your investment in the Avaya experience platform is more than just a cost-effective decision, but an investment that propels your company to new heights.
Our team of certified professionals provide the expertise and experience to ensure successful implementations, upgrades, and integrations of your Avaya solutions.
- IP Office
- Avaya Contact Center Select
- Avaya Aura Communication Manager
- Avaya Aura Session and System Manager
- Avaya Aura Application enablement Services
- Avaya Aura Media Server
- Avaya Session Border Controller for Enterprise
- IX Messaging
- Equinox
- Avaya Aura Conferencing
- Avaya Multimedia Messaging (AMM)
- Meeting Exchange
- Avaya Aura Presence
- Call Center Elite
- Avaya Workspaces for Elite
- Avaya Aura Contact Center
- Elite Multi Channel
- Avaya Aura Experience Portal
- Call Back Assist
- Proactive Outreach Manager
- Avaya Control Manager
- Oceana
- Avaya Analytics
- Call Management System
- Workforce Optimization
What we offer
We offer a full range of services, including:
Consulting and project management services to help you select the right solutions for your business
Implementation services to ensure a successful rollout of your Avaya solutions
Training services to help you and your team get up to speed on your new Avaya solutions
Support services to keep your Avaya solutions running smoothly
Integration services to ensure seamless integration with your existing systems, Our team of certified professionals utilizes the latest technologies and techniques to ensure the highest levels of customer satisfaction.
Sysgrate offer a full-range of Custom Application Development services for Avaya
As an Avaya partner, we have a track record of successful installations and are dedicated to assisting you in getting the most out of your Avaya investments. Please contact us for more information about our custom application development capabilities on Avaya experience platform(AXP), Avaya Mid-Market Solutions, Avaya Aura Core Solutions, Avaya Team Engagement Solutions, Avaya Customer Engagement Solutions & Avaya Performance Management Solutions. As the best Avaya partner in Singapore and India, we look forward to assisting you in getting the most out of your Avaya investments.
The wide product line of Avaya proves the company’s dedication to providing world-class communication solutions. Whether your company runs on-premises, in the cloud, or in a hybrid environment, AXP has customizable solutions to meet your specific needs. Let’s explore some of the most important aspects of Avaya’s technology:
Contact Centre Technology
Cloud-Based Solutions
Hybrid Solutions
Integration Services
Key Features:
Avaya experience platform’s ability to change its complicated portfolio over time in accordance with the most recent industry developments is critical to its success. The most recent stage of this development is the transition to subscription-based licensing.
Sysgrate is a certified Avaya partner in Singapore and India, committed to assisting clients in welcoming the market trend towards cloud contact centre solutions supported by subscription-based licensing models, combining Avaya’s vendor advantages with Sysgrate’s expertise and experience to enhance company contact centre modernization, innovation, and supportability.
Technical Training & Lab Services
avaya mid market
avaya aura suite
avaya oceana
cloud based labs
Avaya Hardware
G450, G430 Media Gateway, Media Modules
IP Phone, Avaya Servers
IP Office control unit, cards, Expansion modules
Why Sysgrate?
Sysgrate, the best Avaya partner, focuses on offering excellent client experiences and complements Avaya’s commitment to providing cutting-edge communication solutions. We provide a full portfolio of services and solutions like Avaya IP Office & Avaya Aura designed to maximize the value of your investments as your trusted partner. Whether you are beginning a digital transformation journey, looking to improve your contact centre operations, or shifting to the cloud, Sysgrate is here to help as the best Avaya partner in Singapore and India.
Avaya annual maintenance services
24x7 Dedicated Support & Certified Support Specialists
We offer 24x7 dedicated support and We have trained and certified support specialists available around the clock to ensure your issues
Break-Fix Support & Hardware Part Replacement
Need Help? Our Break-Fix Support & Hardware Part Replacement provides hardware part replacement for your product and a variety of other services
Industry Standard Service Level Agreement (SLA)
Our industry standard SLA is designed to ensure that you get the service you pay for with a desired quality and easy onboarding
FAQs
Sysgrate is an Avaya partner, a company offering a comprehensive suite of Avaya services in India and Singapore. We are best ICT service provider in Singapore and India providing excellent solutions like Avaya, Microsoft Direct Routing and AV Integration.
Yes, Sysgrate is an authorized and certified partner of Avaya, providing a wide range of Avaya services and solutions like Avaya Aura and Avaya IP Office.
Sysgrate is an Avaya contact centre & provides services across India and Singapore serving businesses and organizations nationwide and is considered the best Avaya partner in Singapore and the most popular Avaya partner in India.
Sysgrate offers a range of Avaya services like Avaya Mid Market Solutions, Avaya Aura Core Solutions, Avaya Team Engagement Solutions, Avaya Customer Engagement Solutions & Avaya Performance Management Solutions, including installation, configuration, integration, maintenance, support, and training for Avaya communication and collaboration solutions as the best Avaya partner in Singapore.
Yes, Sysgrate specializes in tailoring Avaya solutions to align with the unique requirements of each business, ensuring a customized approach.
Sysgrate, as the best Avaya partner in Singapore, serves businesses across various industries, including healthcare, finance, education, retail, and more.
Yes, Sysgrate offers a range of Avaya solutions, including on-premises and cloud-based options, to suit diverse business preferences.
Yes, Sysgrate can provide references and case studies showcasing our successful Avaya implementations.
The implementation timeline varies based on the complexity of the project, but Sysgrate strives to ensure timely and efficient deployments.
Yes, Sysgrate provides troubleshooting and issue resolution services to address any challenges with your Avaya systems.
You can request a consultation or a quote from Sysgrate, Avaya partner in Singapore through our website, email, or by contacting our sales team directly.
Yes, Sysgrate provides integration services to seamlessly incorporate Avaya technology into your existing infrastructure.
Yes, Sysgrate is a certified Avaya solutions provider and offers training programs and ongoing support to ensure that your team can maximize the benefits of Avaya solutions like Avaya Mid Market Solutions, Avaya Aura Core Solutions, Avaya Team Engagement Solutions, Avaya Customer Engagement Solutions & Avaya Performance Management Solutions.
You can reach out to Sysgrate, Avaya cloud contact centre through our website, email, or phone to inquire about our services or request support.
Yes, Sysgrate has experience serving large enterprises and can provide scalable Avaya solutions to meet their communication needs.
Absolutely, Sysgrate is an Avaya partner in Singapore that specializes in system upgrades and modernization, ensuring your Avaya technology remains current and effective.
Sysgrate offers deep expertise, reliable support, customized solutions like AXP, Avaya IP Office and Avaya Aura, and a commitment to delivering exceptional experiences.
Sysgrate tailors its services like to cater to businesses of all sizes, offering cost-effective solutions to suit varying budgets.
Sysgrate is an Avaya cloud contact centre that offers support services with varying levels of coverage, including options for 24/7 support in case of emergencies.
Yes, Sysgrate offers maintenance plans to keep your Avaya systems running smoothly and efficiently.
Use Sysgrate to Begin Your Journey
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+65 83467679
+91 9980614280 - sales@sysgrate.com
- #46-00 , OCBC Centre , 65 Chulia Street , Singapore, 049513
- #155, 4th Cross, Kasturi Nagar, Bangalore, 560043
