PARTNER OF CHOICE
& Contact Centre Solutions
The term ‘Sysgrate’ combines the phrases ‘System’ and ‘Integrate’. This concept illustrates everything we do at Sysgrate. We provide complete, sophisticated solutions like Avaya Contact Center, Ribbon SBC, Poly Audio Video, Microsoft Teams Direct Routing to ensure communication between you and your customers operates smoothly. We have the expertise to help your organisation build up safe, scalable, efficient, and seamless communication networks using voice, email, online chat, instant messaging, social media, or any other medium.
Our Team
Project Hours Spent
Projects Delivered
Technical Certifications
Our Mission
To be a client-oriented enterprise that exceeds customer expectations in everything we provide. To foster a people-oriented culture in the organisation where all employees are treated with fairness and to encourage an inclusive work environment. To provide an invigorating working atmosphere that emphasises continual development and partnership.
Our Philosophy
To recruit and motivate a team of highly qualified people to assist us in meeting our client's needs as an outstanding ICT solutions provider. Adapting to a fast changing technological world in an effort to further enhance customer service with reliable technologies like Avaya, Ribbon, Poly, Microsoft Teams Direct Routing and Audio Visual.
Our Strategy
How we can transform your business
The Technology Partner You Need!
Sysgrate is an enthusiastic group of professionals with extensive technical expertise and an in-depth knowledge of technologies like Avaya & Microsoft Teams Direct Routing. As the best ICT solutions provider, we collaborate with some of the industry’s biggest brands like Avaya to provide unsurpassed collaboration, customer satisfaction, and contact centre solutions. Our professional team of business analysts, engineers, and architects work rigorously with the goal of creating solutions like Avaya, Microsoft Teams Direct Routing and AV integration that cater to the specific needs of your business.
We work closely with each customer to design and develop a CX solution that complies with all relevant requirements by integrating software from our industry-leading business partners and our in-house engineers. Our ICT solutions are extremely adaptable, scalable, and perfect for a broad range of corporate applications.
Benefits of Choosing Sysgrate
Extensive range of ICT technology and services
Sysgrate provides comprehensive ICT solutions, taking away the need to collaborate with third parties.
Strategy and
Advice
Each end-user is allocated a Technical Specialist who will help them develop an IT strategy.
Reliable network infrastructure for voice and data transmission
When it comes to security, there is no silver bullet; it must be incorporated into every aspect of your IT architecture and operations.
Managed Services
We will take responsibility for your whole ICT infrastructure, facilitating you to concentrate on your most critical business operations.