Voice for Microsoft Teams through Direct Routing
With the support of Microsoft Teams Direct Routing and Session Border Controller, Sysgrate transforms Microsoft Teams into a full Cloud Phone System that works flawlessly on any connected device. Direct Routing is a Microsoft Teams feature that enables organisations to connect their Teams environment to the Public Switched Telephone Network (PSTN). Teams Calling has transformed how teams engage, work, and develop as a full platform for chat, video meetings, file storage, and application integration.
Businesses that employ Microsoft Teams for internal communication may now benefit from the ability to make and receive calls by activating Teams as a full cloud-based UC solution with enterprise-grade telephony. Organisational success is built on effective communication and teamwork. Microsoft Teams has evolved as a force to be reckoned with in the current age of digital transformation, delivering a unified platform for teams to communicate, meet, share, and integrate. While its capabilities are extensive, Direct Routing and Session Border Controller (SBC) take it to the next level of usefulness.
Sysgrate helps to improve your organization’s communication infrastructure by leveraging the power of Microsoft Teams Direct Routing and Session Border Controller (SBC), improving your communication experience and maximising the potential of Microsoft Teams when combined with SBC. Microsoft Teams Direct Routing is a game-changing option for companies wanting to improve their communication and collaboration capabilities.
This connection removes the need to utilise multiple phone systems and simplifies communication tasks. Sysgrate is dedicated to assisting organisations in maximising the value of their Direct Routing and SBC investments. We assess and adjust these solutions on a regular basis to ensure that they remain aligned with organisational goals and give the greatest possible user experience.
Microsoft Teams Direct Routing: Connect and Collaborate Like Never Before
Teams by Microsoft Direct Routing transforms team communication by effortlessly connecting your existing telephony infrastructure with Teams. Direct Routing enables external calling and receiving phone calls from within the Teams interface, expanding the reach of Teams Calling beyond internal collaboration.
Benefits of Microsoft Teams
Direct Routing:
Benefits of Microsoft Teams Direct Routing:
Streamlined Collaboration
Provide your teams with a sense of unified communication. Teams Direct Routing integrates chat, video meetings, file sharing, and voice communications into a single interface, reducing the need to navigate between apps. Experience improved teamwork and productivity. Users can seamlessly transition between chat, video meetings, and voice calls, all within the MS Teams application.
Cost-Effective Solution
Make the most of your preexisting telecommunications investments. There is no need for costly hardware updates or new phone systems with Teams Direct Routing. You may save money by leveraging your existing infrastructure while gaining access to the power of Microsoft Teams. Organizations can select their telephony provider, potentially resulting in cost savings compared to traditional phone systems.
Global Connectivity
Teams Calling enables to connect with colleagues, partners, and clients all across the world with ease. Microsoft Teams Direct Routing enables you to expand your communication capabilities internationally by establishing connections with local phone carriers in other locations. Break down boundaries and promote seamless worldwide communication. allow employees to connect and collaborate from anywhere, ensuring that Teams remains a viable option for global organizations.
Flexibility and Control
Choose the telecommunication providers that best meet the demands of your company. With Teams Direct Routing, you have the freedom to choose providers in each location who give the best coverage, price, and service quality. Maintain control over your telecommunications infrastructure while harnessing Microsoft Teams' collaborative capability. Companies may keep their existing phone numbers, gear, and infrastructure, and the system can be expanded to meet evolving communication needs.
Session Border Controller (SBC): Secure and Optimize Your Communication
Sysgrate provides a comprehensive array of solutions geared to address the specific needs of modern companies, based on substantial expertise in communication technologies and a strong grasp of Ribbon Audiocodes and Oracle SBCs. It guarantees that voice communication flows efficiently by resolving network traversal, security, and interoperability challenges. SBC, in essence, serves as a gatekeeper, safeguarding communication.
Our solution includes a wide range of services, such as Ribbon, Audiocodes and Oracle SBC deployment installation, configuration, optimisation, and ongoing maintenance. Our expert personnel guarantee that your communication infrastructure is seamlessly integrated, has dependable connectivity and is more secure. Sysgrate’s Microsoft-certified alliance, paired with our presence in India and Singapore, enables us to deliver top-tier services, assuring organizations can rely on us.
A Session Border Controller (SBC) is a software or hardware device that regulates how phone conversations are initiated, carried out, and terminated on a voice-over-Internet Protocol (VoIP) network. It is an important component of your communication infrastructure since it ensures safe and dependable connectivity between your organisation and external networks. An Session border controller (SBC) serves as a bridge between MS Teams and the public switched telephone network (PSTN), providing critical features like as security, interoperability, and quality of service. We evaluate and modify these solutions on a regular basis to ensure that they remain aligned with organisational goals and give the greatest possible user experience.
Benefits of Session Border
Controller (SBC):
Benefits of Session Border Controller (SBC):
Robust Security
Safeguard your voice traffic against threats and unauthorized access. An SBC acts as a firewall, protecting your communication infrastructure from fraud and malicious attacks. It employs encryption, access control, and threat prevention mechanisms to ensure the security of your sensitive communications.
Seamless Interoperability
Facilitate smooth communication between different protocols and codecs. An SBC enables seamless interoperability between Microsoft Teams and external networks, ensuring that voice traffic is properly formatted and translated for compatibility and reliable communication.
Optimal Call Quality
Maintain superior call quality even in challenging network conditions. An SBC monitors and manages network traffic, mitigating issues such as packet loss, jitter, and latency. Enjoy crystal-clear and reliable voice calls for uninterrupted communication.
Scalability and Redundancy
Scale your communication infrastructure as your organization grows. An SBC efficiently manages increased call volumes and additional communication channels. It also provides redundancy options, ensuring operational continuity during network outages or hardware failures.
Unlock Seamless
Communication Today
When combined with SBC, Microsoft Teams Direct Routing is a game-changing option for organisations seeking to improve their communication and collaboration capabilities. Sysgrate’s Microsoft-certified alliance, paired with our presence in India and Singapore, allows us to deliver top-tier services, guaranteeing companies can fully realise the potential of these technologies for your SIP Trunk systems.
Sysgrate stays at the forefront of the digital world, committed to developing communication solutions that empower organisations, inspire collaboration, and drive success. Join forces with us to fully explore the possibilities of Microsoft Teams Direct Routing and Session Border Controller. Our knowledgeable staff will walk you through the whole process, from design and implementation to ongoing support and maintenance. With MS Teams Direct Routing, you can transform your communication experience and enable effortless teamwork.
Get in touch with us today!
Unlock Seamless
Communication Today
Partner with us to harness the full potential of Microsoft Teams Direct Routing and Session Border Controller. Our experienced team will guide you through the entire process, from planning and deployment to ongoing support and maintenance. Transform your communication experience and unlock seamless collaboration with Microsoft Teams. Get in touch with us today!
FAQs
An SBC is a crucial device in VoIP networks. It secures and manages real-time communication sessions, ensuring seamless and secure connections. It helps with protocol normalization, security, and interconnection of various communication systems.
Sysgrate’s SBC solution ensures secure and reliable SIP Trunk, real-time communication, offering enhanced security measures, VoIP network protection, and seamless connectivity for voice and video calls.
Microsoft Teams Direct Routing enables the use of Microsoft Teams as a comprehensive communication tool by connecting it with external phone systems. Sysgrate ensures a smooth integration process for your existing infrastructure.
Sysgrate provides comprehensive support in setting up and configuring Microsoft Teams Direct Routing, ensuring a seamless connection with your phone system and enabling efficient communication within the Teams platform.
Sysgrate’s SBC solution implements robust security measures, including encryption, access control, and threat prevention, safeguarding your communication network from potential cyber threats and ensuring data privacy.
Yes, Sysgrate guides and supports your organization to ensure compliance with relevant regulations, especially concerning data privacy and communication security standards.
Yes, Sysgrate has experience serving large enterprises and can provide scalable solutions like Teams Calling and Ribbon SBC to meet their communication needs.
Sysgrate provides comprehensive support and maintenance services, including regular updates, troubleshooting, general training and technical assistance to ensure optimal performance of your VoIP systems, SBC and Microsoft Teams Direct Routing systems.
Sysgrate simplifies the implementation process by offering expert guidance and support. The team ensures a smooth integration with minimal disruption to your existing communication infrastructure.
Yes, Sysgrate tailors its SBC solutions to meet the specific requirements of your organization, ensuring a customized and optimized communication setup.
Sysgrate offers comprehensive training and resources to equip your team with the necessary knowledge and skills to utilize SBC and Microsoft Teams Direct Routing efficiently, maximizing the benefits of these systems for your organization
Calling with Teams is presently available on Windows, MacOS, iOS, and Android devices, as well as compatible browsers and Teams phones.
Sysgrate links your Teams users to a (global) phone network. Every Teams user has a fixed number and additional Microsoft Teams calling features. You can call using a Teams compatible device after registering and entering credentials from your Microsoft Tenant on the web Portal.
Use Sysgrate to Begin Your Journey
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